Privacy Policy

Last updated: August 2026

List It Group ("we," "us," or "our") is committed to protecting the privacy and security of our clients and website visitors. This policy explains what information we collect, how we use it, and how we protect it in compliance with industry standards and third-party marketplace data protection requirements.

Information We Collect

We collect information you provide directly, such as your name, email address, phone number, and business details when you contact us or book a consultation. When providing marketplace management services, we may access selling-account data and performance metrics that our clients authorize us to manage on their behalf.

How We Use Information

We use collected information to deliver and improve our services, communicate with clients, manage advertising and listing operations on authorized marketplace accounts, and respond to inquiries. We do not sell your personal information to third parties.

Client and Seller Data

When we manage a client's marketplace account, we access only the data necessary to perform the agreed services. We treat all seller and account data as confidential and use it solely to operate and grow the client's business on their behalf.

Data Storage and Retention

We store data securely and retain it only as long as necessary to provide our services or as required by law. Specifically, any Personally Identifiable Information (PII) belonging to marketplace customers (such as Amazon buyers) is retained for no longer than 30 days after order delivery. After this 30-day period, all customer PII is permanently deleted or securely anonymized, unless retention is legally required for tax or regulatory purposes. When a client relationship ends, we remove or de-identify client account credentials and personal data within a reasonable period.

Data Security and Encryption

We apply strict administrative, technical, and organizational safeguards to protect information against unauthorized access, disclosure, alteration, or destruction. Access to sensitive account data is limited to authorized personnel who need it to perform their duties. All sensitive data, including Personally Identifiable Information (PII) and marketplace credentials, is encrypted in transit using industry-standard TLS/HTTPS protocols, and encrypted at rest using AES-256 encryption.

Incident Response

In the event of a security incident or suspected data breach involving client, customer, or marketplace data, we maintain a dedicated incident response plan. We will notify affected clients and the relevant marketplace partners (such as Amazon) within 24 hours of detecting a confirmed security incident, cooperating fully to mitigate any risks.

Credential Management

We follow secure, least-privilege practices for handling client login credentials and access tokens. This includes restricting internal access to essential personnel only and promptly revoking access tokens when they are no longer needed or when a client engagement concludes.

Third-Party Platforms

Our services involve platforms such as Amazon, Walmart, Temu, and TikTok Shop. Your use of those platforms is also governed by their respective privacy policies and terms of service.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. We will respond to reasonable requests in accordance with applicable law.

Changes to This Policy

We may update this policy periodically to reflect changes in our practices or regulatory requirements. Updates will be posted on this page with a revised "Last updated" date.

Contact Us

For any privacy questions, data requests, or security concerns, contact us at sales@listitgroup.com or 845-377-3874.